Low income households can get help and financial assistance from different Southern Electric programmes. The company provides information on government schemes such as Warm Home Discount, Cold Weather Payments, and they offer other assistance, such as payment arrangements. The main programmes from Southern Electric for vulnerable households are below.
Discounts on electricity bills are offered as part of the Warm Home Discount scheme. Applications are processed during the summer months (usually June), and depending on government funding, qualified households may receive discounts of as much as £150 on their account.
There may also be discounts provided to households that sign up for paperless billing or that pay using a monthly Direct Debit. Southern Electric will also provide energy saving tips and efficiency advice, all of which will help people save money.
If you are struggling, there may also be payment arrangements set up to help with electricity and heating bills. Southern Electric will offer advice and assistance to fit the household circumstances. If you are having trouble now, or expect to in the future, call the company. Arrangement will take into consideration the household ability to pay their bills. They have people who can help with your bill and energy debts.
Careline is for disabled or elderly customers. It provides households with textphones, equipment and other schemes. There are also services for customers with a special medical need.
For households that rely on electricity for medical equipment, Southern Electric and local network operators will be made aware of your need for power. They will try to prevent your supply for being turned off and turn the power back on as soon as possible if it does go off. The Priority Services Register list and Careline is for people on artificial ventilator, Home dialysis machine, Adjustable bed, or an Oxygen concentrator.
Members that use Careline can get free information on where to buy specialist adaptors or devices. Some examples of the devices include Power point raiser, Control handles, Touch-sensitive controls, Bump-ons, and many others.
Keeping warm during cold weather is important. A focus is on the disabled, chronically sick, children, and elderly. There are many free tips on energy usage given as well as supplies that can be used to keep the cost of your heating bill down.
Having an energy efficient home is a great way for Southern Electric customers to stay cool during the summer and warm during the winter months. Some of the main tips or improvements include the following.
Cold Weather Payments are offered when the weather starts to turn very cold. These payments will be made directly by the government to vulnerable households that are receiving qualifying benefits. The payments are usually made when the temperature is below 0°C or below for seven days in a row.
The benefits that need to be received in order to qualify include income-based Jobseeker’s Allowance, Pension Credit, Income Support, Universal Credit, or income-related Employment and Support Allowance. Also, Cold Weather Payments may be for Southern Electric customers that get income-based Jobseeker’s Allowance or Support and have a child who is disabled, a disability or pensioner premium, a child under 5 living with you, or a child tax credit.
Those with income-related ESA may also get help from the government Cold Weather Payments. They will get it if they have a pensioner premium, enhanced disability premium, a child under the age of 5, disability, or if they get a Universal Credit.
Also, Southern Electric customers in the UK may get Cold Weather Payments if they get Universal Credit, are self-employed or not employed and one of the following apply. If they get a limited capability for work element or have a disabled or young child. if needed, Southern Electric customers can find additional financial help with heating bills.
Another programme is the Winter Fuel Payment. This is for older people and the amount of the payment depends on various circumstances, but it can range from £100 – £300 per year, and it is tax-free. This will help pay heating bills between November and December.
The payments are usually made for those households on a State Pension or another social security benefit. The funds paid out by the government will change every year.
Various other assistance programmes and may be offered. The company works with low income households to find a solution. Call Southern Electric at 0800 072 8560.
The Salvation Centre in Camden works in partnership with the Cambria House, local council, and…
The Midlothian Council provides financial help to the poor, people on benefits, the jobless, or…
With the COVID-19 pandemic going on, many people have found themselves facing redundancy or the…
Hackney borough residents with an eviction notice or that are homeless can get help paying…
Rent deposit help is available in the Lambeth borough from a scheme that is run…
Government funds can help families or individuals pay for housing costs in Croydon. Using the…